PBPRO Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.pbpropickleball.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about:

  • The pages or products you view

  • The websites or search terms that brought you to the Site

  • How you interact with the Site

This is called “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – data files placed on your device that often include a unique identifier.
    More info: http://www.allaboutcookies.org

  • Log files – track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels – electronic files that record browsing behavior.

When you make or attempt to make a purchase, we collect specific details such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is “Order Information.”

“Personal Information” includes both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to:

  • Fulfill orders (processing payments, shipping, order confirmations)

  • Communicate with you

  • Screen for potential fraud or risk

  • Provide information or marketing based on your preferences

We use Device Information to:

  • Improve and optimize our Site

  • Analyze browsing behavior

  • Screen for fraud and security risks

  • Measure marketing and advertising performance

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties, including:

We may also share information to comply with legal obligations, respond to lawful requests (subpoenas, warrants), or protect our rights.

BEHAVIORAL ADVERTISING

We use Personal Information to deliver targeted advertisements and marketing communications.

Learn more:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-out options:

Additional opt-outs:
http://optout.aboutads.info/

DO NOT TRACK

We do not alter our Site’s tracking practices when a Do Not Track signal is detected.

YOUR RIGHTS (EU Customers)

If you are a European resident, you may request access to the Personal Information we hold, or ask for corrections, updates, or deletion.
To exercise your rights, please contact us using the information below.

Your data may be transferred outside Europe, including to the U.S. and Canada.

DATA RETENTION

We keep Order Information for our records unless and until you request deletion.

CHANGES

We may update this Privacy Policy periodically to reflect operational changes, legal requirements, or best practices.

CONTACT US

For questions about our privacy practices or to submit a request, contact us at:

📧 support@pbpropickleball.com

Or by mail:

PBPRO Pickleball
Fulfillment Center
19409 River Falls Dr.
Davidson, NC 28036
USA