At PBPRO, we work hard to make sure your order arrives quickly, safely, and on time. Below is everything you need to know about processing times, shipping locations, and tracking your order.

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Order Processing Time

Please allow 1–3 business days for our team to process your order.
Once shipped, delivery generally takes an additional 2–3 business days within the United States.

All orders are fulfilled from our North Carolina fulfillment facility.

Shipping & Delivery Times

After your order has been processed, transit times vary based on your location and shipping method. Most U.S. customers receive their orders in 2–3 business days after the package leaves our facility.

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Order Tracking

You will receive a shipping confirmation email with tracking information as soon as your order ships.
Tracking updates may take 12–24 hours to appear once the carrier scans your package.

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International Shipping

We currently ship to the following regions.
If your country is not listed and you would like to place an order, please email us at info@shoppbpro.com — we will do our best to add your country to our shipping zones.

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North America

• United States

• Canada

• Mexico

Europe

• Austria

• Belgium

• Czech Republic

• Denmark

• Finland

• France

• Germany

• Greece

• Italy

• Luxembourg

• Monaco

• Netherlands

• Norway

• Portugal

• Slovakia

• Spain

• Sweden

• Switzerland

• United Kingdom

Australia & New Zealand

We are continuing to expand our global shipping options and will update this list as additional countries become available.

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Taxes & Duties

International customers are responsible for any customs duties, VAT, or import fees required by their country’s regulations.

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We’re Here to Help

If you have any questions about shipping, tracking, or international orders, our team is ready to assist.

Email us anytime at support@pbpropickleball.com
We typically respond within 24 business hours.